{"title":"ORDER DELIVERY","description":"\u003ch1 data-mce-fragment=\"1\"\u003eOrder\/Delivery Terms\u003c\/h1\u003e\n\u003cdiv class=\"feature_divider\" data-mce-fragment=\"1\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\"\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eORDER PROCESSING\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eOrders are processed with in 24 hours of placing your order. Orders placed after 12pm on Friday through Sunday will be processed on the following Monday (pending holiday\/weather closure).\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eORDER \u003c\/strong\u003e\u003cb data-mce-fragment=\"1\"\u003eCANCELLATION\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eTo cancel an order, you can log into your customer account and look up your order. If the order has not been shipped, you can cancel the order on line. Or you can all customer support at 1-703-437-0003 (M-F 8am- 5pm EST) and speak with a customer representative to have the order cancelled and refunded.\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eSHIPPING SERVICES\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eTo best service our customers, orders are shipped via UPS, FedEx, or U.S. Mail. Delivery method is choose based on location and package dimensions. If there is a particular carrier you wish your shipment to be delivered by, please put that information in the comments section of your order.\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRETURNS\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eIf you would like to return your item, please follow these instructions\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChanged Mind\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e*Your refund will be issued upon receipt of the merchandise. Merchandise must be unused and in their original packaging.\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eSend item back to;\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eReston Lloyd\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eAttn: Customer Returns PO#______(fill in order# from your packing slip)\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e22880 Glenn Drive Ste. 150\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eSterling, VA 20164-9335\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eSHIPPING ERRORS\/ DAMAGED SHIPMENT\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWe are so sorry for any inconvenience this error might have caused. Please get in touch with us and let us know the issue you have had with your shipment. You can contact us by phone or e-mail.\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003ePHONE | 703-437-0003 - Ask for customer service\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eHours M-F 8am - 5pm Eastern Standard Time\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eE-MAIL | info@restonlloyd.com\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWe will respond to your request within 24 hours of receipt and communicate with you on how we will resolve the issue.\u003c\/span\u003e\u003c\/h3\u003e\n\u003c\/div\u003e","products":[],"url":"https:\/\/euritacookware.com\/collections\/order-delivery.oembed","provider":"Eurita","version":"1.0","type":"link"}